We collect information about you when you book an appointment for a service or treatment, visit the salon or barbershop for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.
The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.
For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.
In law, we are allowed to use personal information, including sharing it outside the salon/ barbershop, only if we have a proper reason to do so, for example:
We will therefore share your information with:
We have rigorous data protection and security policies in place with all our suppliers.
We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.
We would like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information.
If you have consented to receive marketing, you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact us.
The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.
Unless you request otherwise, we will keep your information to contact you for a maximum of 1 year from your last visit to the salon.
After a year we will delete all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).
Information about unsuccessful job applicants will be deleted after four months.
See our data retention policy for further information, including employee data.
Your information is stored within the European Economic Area on secure servers provided by Shortcuts and/or Robovoucher. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
You have the right to request a copy of the personal information that we hold about you. This will normally be free unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
You have the right to ask us to object to our use of your personal information or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.
We email e-newsletters to inform you about products, services and treatments provided by our salon/barbershop. You have the opportunity to unsubscribe from e-newsletters at any time.
E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based on your activity.
A cookie is a small text file that is downloaded onto the computers and smartphones used by our website visitors. It can recognise your device and store information about your preferences or past actions while on our website.
Our website has been set up to ask your permission to store cookies on the device you use to access our website. The Help menu within your browser should tell you how to manage cookies. Useful information about cookies and how to control them can be found at www.aboutcookies.org
Sending information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of data transmitted to our site. Our database is encrypted and we use security features to protect data from hackers and cyber attacks.
We will regularly review the personal data our website has stored (for example, names, addresses, contact details and payment details) and securely delete information we no longer need.
We use Google Analytics to collect visitor numbers and information about how people use our site.
You can opt out of being tracked by Google Analytics. Find out more: http://tools.google.com/dlpage/gaoptout.
Third-party services used on our website, such as Google Maps and YouTube, may collect data from our website visitors such as IP addresses (these are numbers associated with individual computers and smartphones).
Meaders Hair & Beauty
9 Corn Street, Witney, Oxfordshire,
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